Once we receive all this info we are going to investigate the issue with the shipping company and check how to proceed. This procedure might need one-two weeks in order to be completed and arrange a replacement.
Production lead team
The production time that is needed for an item to be prepared might need 5-7 working days. Please see below the estimated time of arrival once an order is shipped depending on the destination.
Estimated shipping times
Greece: 3-5 business days
Europe: 3-6 business days
United States: 7-14 business days
We’ll do our best to meet these shipping estimates but cannot guarantee them. You will receive the tracking info for your order once it is shipped and you will be able to check the progress of the delivery.
The shipping company within Greece is IDS. For Europe and the USA, the courier is UPS.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Contact
If anything is needed regarding an inquiry or an order feel free to contact us via email at info@thomispapadimitriou.com and we are going to reply within 1-2 working days by assisting you further.
MoMart by Thomis Papadimitriou
Proxenou Koromila 48
Thessaloniki
54622
Greece
